Senate Announces Date for Hearing on Ticketmaster-Taylor Swift Debacle

U.S. Senators Amy Klobuchar (D-Mn.) and Mike Lee (R-Ut.) — chairwoman and rating member of the Senate Judiciary Subcommittee on Competitors Coverage, Antitrust, and Client Rights — have acknowledged that the beforehand introduced Senate Judiciary Committee listening to on the dearth of competitors within the ticketing trade can be held at 10:00 am on Tuesday, Jan. 24. 

The listening to can be titled “That’s The Ticket: Selling Competitors and Defending Customers in Reside Leisure” and can be held earlier than the complete Senate Judiciary Committee with Chair Dick Durbin (D-Ailing.) and incoming Rating Member Lindsey Graham (R-SC).

In an announcement, Klobuchar stated, “The problems inside America’s ticketing trade had been made painfully apparent when Ticketmaster’s web site failed lots of of hundreds of followers hoping to buy tickets for Taylor Swift’s new tour, however these issues will not be new. For too lengthy, customers have confronted excessive charges, lengthy waits, and web site failures, and Ticketmaster’s dominant market place means the corporate faces insufficient strain to innovate and enhance. At subsequent week’s listening to, we’ll study how consolidation within the dwell leisure and ticketing industries harms clients and artists alike. With out competitors to incentivize higher providers and truthful costs, all of us endure the results.”

Klobuchar, who has been particularly outspoken in her criticism of the ticketing big because the Swift ticketing debacle in October, spoke with Selection at size concerning the points final month. “As they’ve stated publicly, they need to have finished higher on the Taylor Swift ticket gross sales. We all know that, however we consider it’s not sufficient. I consider that we have to resolve the issues within the ticketing trade,” she stated. “What occurs with monopolies is the individuals who get harm by them are also afraid of them. They don’t need to come ahead as a result of they suppose they’re going to get screwed.” 

“American customers deserve the good thing about competitors in each market, from grocery chains to live performance venues,” stated Lee. “I sit up for exercising our Subcommittee’s oversight authority to make sure that anticompetitive mergers and exclusionary conduct will not be crippling an leisure trade already struggling to get well from pandemic lockdowns.”

“It’s been greater than a decade since Ticketmaster merged with Reside Nation, and competitors within the ticketing and dwell leisure industries has solely gotten worse.  Too typically, customers are those who pay the worth for this market failure,” stated Durbin. “I sit up for this listening to to discover what led to this setting, in addition to steps we are able to take to deliver competitors again to those industries in a manner that places followers and artists first.”

“I’m glad to see the committee will look into the Ticketmaster debacle,” stated Graham. “I sit up for listening to extra about how we received right here, and figuring out options.”

This listening to comes after studies of great service failures and delays on Ticketmaster’s web site in November left followers unable to buy live performance tickets for Taylor Swift’s new tour.

In November, Klobuchar wrote a letter to Ticketmaster expressing concern concerning the lack of competitors within the ticketing trade and questioning whether or not the corporate is taking essential steps to supply the perfect service it may to customers.